Terms and Conditions

The following Terms and Conditions listed below apply to any purchases, bookings and boat passengers. By purchasing, booking and boarding you are entering into an agreement to honour the following Terms and Conditions of the business and you acknowledge that you have read Aria Cruises Terms and Conditions in full.

  • Always listen to the safety briefings and obey the instructions given by the skipper
  • Only board and leave the boat when the skipper has advised that it is safe to do so
  • Wear suitable footwear (no high heels/boots or black soles that can leave dents and scuff marks)
  • No red wine as it can stain the boat (cleaning cost will apply if ignored)
  • Be sun safe and remember to apply sunscreen, drink water and bring a hat and sunglasses
  • Aria Cruises may photograph/video some of your charter so please inform the skipper and deckhand if you do not wish to have images from your charter shared online or used for advertising purposes
  • No smoking is allowed and passengers are not to bring any illegal substances on board
  • It is the parent’s responsibility to supervise children at all times throughout the duration of the cruise
  • Any recreational activity is to be taken at your own risk
  • The cruise can include activities that may involve considerable risks and dangers and whilst care is taken to ensure your safety on board Aria Cruises accepts no responsibility for any injury, death, damage or loss incurred
  • Aria Cruises takes no responsibility for any personal items that maybe lost, stolen or damaged and any lost items if not claim in a week will be donated or binned
  • Departure and arrival times can vary unexpectedly due to refueling, weather, tide and sailing conditions
  • Sails being put up depend on wind conditions, channel depths and timing
  • Please be aware that food is prepared in an area containing gluten, nuts and seafood and therefore we cannot guarantee it is free from cross contamination
  • Menu items and quantity may vary according to availability
  • The complimentary drink will only be given out during lunch or at the discretion of the skipper
  • Alcohol is only to be consumed by those 18 years of age or older and RSA guidelines will be implemented by the crew at all times
  • The skipper reserves the right to cancel the cruise at anytime as often as needed
  • It is required that all customers behave in a safe and respectful manner to all staff, other passengers and property
  • In order to reschedule or cancel an individual ticket the holder needs to provide Aria Cruises with 72 hours notice otherwise the ticket is forfeited
  • A 30% surcharge may apply to public holidays and special dates
  • All refunds are at the discretion of the company and will incur a 10% administration fee due to bank fees and accounting costs 
  • Any private charter bookings that are cancelled 14 days out from the date of the booking will be given 100% credit to be used with Aria Cruises in the future
  • Any private charter bookings cancelled 13 days before the cruise is scheduled will forfeit any payments made 
  • Individual places must be fully paid for at the time of booking
  • Should a purchased experiance be unavailable Aria Cruises reserves the right to offer an alternative to the same or greater value as a replacement 
  • For full boat bookings a deposit of 50% is required to secure a date at the time of booking with the remaining balance of the charter fee to be paid 14 days prior to the cruise taking place
  • Quotes are valid for 7 days
  • Late arrivals and no shows will forfeit tickets 
  • Incomplete or wrong information may result in your booking not being accepted
  • Change of location can occur if the weather is not suitable
  • Aria Cruises reserves the right to cancel at ANYTIME leading up to and during a cruise based on weather, numbers, maintenance, technical, mechanical, staffing availability or if unruly or unsafe behaviour is displayed by passengers
  • No accountability is accepted for any inconvenience or last minute change of charter plans by Aria Cruises and there will be no compensation for any travel, time or accommodation costs
  • Catching fish is not guaranteed and any fish that are caught will only be kept if it is within legal guidelines
  • Sightings of marine life are not guaranteed   
  • Any cancelations made by Aria Cruises will be rescheduled, credited to another type of cruise or refunded in accordance with the refund policy of the ticket provider
  • Aria Cruises does not guarantee the accuracy of information provided on this website, sub-sites, links or online brochures
  • Email, text and voice messages and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed and intended for and should not be disseminate, distribute, copied or used
  • Please notify the Aria Cruises if you have received any private information in error and delete it immediately
  • E-mail, text and voice transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses and therefore Aria Cruises does not accept liability for any errors or omissions that may occur through various forms of communication 
  • Any views or opinions presented by staff or agents do not necessarily represent those of the Aria Cruises 
  • If there are any problems, concerns or complaints with your booking or charter at anytime please contact Aria Cruises as soon as possible by contacting management directly via email at ariacruises@gmail.com or speak to Robert and Louise via mobile on 0487441618
  • Aria Cruises reserves the right to update the Terms and Conditions without notice