Frequently Asked Questions

We are based on the Redland’s Coast. We are only a 30km drive from the city of Brisbane and the airport. The Gold Coast is 75km away and the Sunshine Coast is 130km.

Our cruises leave from the public pontoon at Raby Bay Harbour Park opposite the Raby Bay Marina. The parkland is between the Cleveland public transport area and the dining and business complex at Raby Bay Harbour.

There are many ways to get to our departure location. The Cleveland Train Station and Bus Stop are a few metres away from this location.

Free street parking is available. Please check signage for any time limits or restrictions.

For those using a taxi, uber, limousine or bus, Harbour View Court is the perfect area for drop offs and pickups.

Yes. All ages are welcome. However, children must be accompanied and supervised by parents at all times.

You can go swimming, chill on the aqua mat, float around with a pool noodle, go standup paddle boarding and try boom netting on our day cruises.

Every cruise is a unique experience and with marine life there is no guarantee of sightings.

No, we do not. However, you are welcome to bring your own.

Yes, for our ticketed charters, we need a minimum of 12 passengers to sail.

Aria – 40 passengers

Infants up to 12 months old will still require a ticket for our passenger records. Tickets for children cover ages 0-12 years.

Comfortable clothing is recommended. Black, hard-soled shoes or high heels cannot be worn on the boat as that type of footwear can damage the boat. The boat may require that shoes be removed before boarding so we recommend easy to remove footwear.

We recommend that you bring what you would take to the beach. Hat, towel, sunglasses, sunscreen, swimmers, walking shoes, jacket, and change of clothes if you are going on an island cruise.

For our sunset cruises, we advise you may need a jacket in case it gets cool as the sun sets while we are out on the water.

As we do not go out in known bad weather; the chance of getting seasick is low. Both our catamarans are very stable and have the advantage of being close to the water so there is not as much rocking. Also, the design of the boats allows for lots of fresh air to circulate. If you do feel seasick at any time please let the crew know as they will be able to help you.

Aria has an excellent sound system and during private charters, song requests can be played.

You are more than welcome to bring decorations for your private charter. We do not have  balloons on the vessel as they can interfere with the skippers view and are also an environmental risk.

Unfortunately, our vessel at this time does not have an area suitable for a wheelchair. Aria’s crew members are always available to assist anyone with mobility needs to board and move around the vessel. Please note there are steps to access the toilets.

Yes the boat is fully prepared with all the required safety equipment needed, including emergency life jackets for everyone. The life jackets are for emergency situations only and are not suitable for wearing during the cruise. For children needing a life jacket or those who are not confident swimmers, you can purchase ones that are suitable for your day trip from a store such as Anaconda or BCF if you require them.

Our sailing cruises include a delicious main meal and morning or afternoon tea at no extra charge. Please note we serve meals at certain times during the cruise so for something to eat in-between you are welcome to bring snacks.

Our sunset cruises include a variety of yummy canapés.

We are happy to cater to for dietary requests when possible. You are also welcome to bring some food onboard (there are no passenger cooking or cooling facilities available). Please let us know your food requirements (if any) at the time of booking.

No, sorry. As our vessel is a fully licensed venue, BYO drinks are strictly not permitted on our experiences.

We have a great selection of drinks that are fairly priced. Having a bar on board means you simply step on the boat and get to enjoy some cold drinks without the hassle of shopping, trying to guess what you need and carting the drinks to and from the pontoon.

Yes, we do offer customised drinks packages for private charters. Please note that red wine is not permitted due to the risk of staining the decks and seat cushions.

Yes, a bar tab is recommended for private charters.

Yes, you can bring a cake for any of your celebrations on a private charter only.

Weather plays an imperative part in boating and our crew are continually checking the reports and taking into consideration many differing factors, such as the cruise location, wind strength and direction, tides and currents, and any predictions of rain or storms by monitoring different weather information networks.

As the weather can change from day to day and even by the hour so that on a rare occasion, postponement could be just before boarding or during the commencement of a cruise. So it is advised that you always have your phone with you and be prepared for any last minute changes.

While we don’t like to postpone, we prefer that you have the best possible experience. If the skipper believes that the conditions will be uncomfortable or unsafe, a team member will contact you as soon as possible via the mobile and email details you provided at the time of booking.